Deleting your account
How to delete your account and data, from the app or the web.
You can delete your Proskopo account and the data that goes with it at any time, from the app or from the web. You don't need to contact us.
From the app
- Open Settings.
- Under Privacy, tap Delete cloud account and confirm.
From the web
- Sign in and open Account.
- Under Delete account, open Delete my account, type DELETE and confirm.
What gets deleted
- Your drive summaries and warning events.
- Your backed-up Dash Cam clips, including their video and GPS and speed track.
- Your phones, consents and alert preferences.
- Your sign-in account. The rest of the account is anonymized: audit records of administrative actions are kept for security, without your identity.
Recordings and history on your phone aren't touched — delete them in the app with Delete all local data. If you pay through the App Store or Google Play, cancel the subscription there too; deleting your account doesn't cancel a store subscription.
Can't sign in?
Email privacy@proskopo.app from the address on the account and we'll delete it for you.